Stuck on expat paperwork? Ask someone who's done it.
Residence permits, tax numbers, social security, health cards. BeenThere matches you with an expat who completed the same procedure recently, ideally at the same office. Already been through it? Get paid to help the next person.
Get an invite when we open
Alex · Did TIE in Málaga (2026) · ID verified
Example conversation. Helpers share personal experience. This is not legal, tax or immigration advice.
Why it's hard
The official instructions are only half the story
Every office asks for something different
Málaga wants a document Valencia doesn't, and the website doesn't say so.
Appointments disappear in minutes
Miss one detail and you're back to refreshing cita previa for weeks.
Your case isn't the standard one
Student, partner visa, self-employed, renewing. Guides stop where your question starts.
What you get
One place for both sides of the paperwork
Get it right the first time
- Guides for your exact situation. Step-by-step for your procedure and country, with the date we last checked them. Free.
- Answers in seconds. Ask the assistant: it answers only from our guides and shows the source. 3 free questions a day.
- A person who's done it. Chat with an ID-verified expat who completed the same procedure in your province, recently.
- Simple price. €15 a month for unlimited questions and up to 5 helper requests. Cancel any time. Requests nobody takes don't count.
Get paid for what you already know
- Earn from the helper pool. A share of every subscription goes into a monthly pool, split between helpers by the requests they resolve.
- On your terms. You choose which requests to take and when. No shifts, no targets.
- Only what you've done. You only see requests for procedures you completed, where you did them.
- Free, always. Helpers never pay. Verify your ID once with Stripe; we never see your documents.
How it works
From confused to done
Read the guide
Step-by-step instructions for your procedure and province, dated by the last person who checked them.
Ask the assistant
Instant answers taken only from our guides, with the source shown.
Chat with someone who's done it
When your case isn't the usual one, an expat who did the same procedure helps by chat.
Coverage
Free guides, country by country
Helpers open first in Spain, starting with Málaga and Valencia. The guides are free for every country below. Somewhere else? Register with your country and city: the most-requested places open next.
Questions
When do you open?
We're opening in Spain first, starting with Málaga and Valencia. Everyone who registers interest is invited before the public launch. France, Italy, Portugal and Ireland follow: the countries and cities with the most people registered open next.
What does it cost?
Guides are free, with 3 assistant questions a day. €15 a month adds unlimited questions and up to 5 helper requests. Helpers never pay.
How do helpers get paid?
A fixed share of subscription revenue goes into a monthly helper pool. It's split between helpers by the number of requests they resolved that month, and paid out through Stripe.
Who are the helpers?
Expats who personally completed the procedure, ideally in the same province. They verify their identity with Stripe and are rated after every request.
Is this legal advice?
No. Guides describe the common path and helpers share their personal experience. For legal, tax or immigration advice, speak to a qualified professional such as a gestor or lawyer.
What do you do with my email?
Only what you asked for: one email to confirm, then emails about our launch. You can remove it any time. See privacy.
Be first in line
Register once. We'll invite you before anyone else in your city.
Helpers share personal experience. This is not legal, tax or immigration advice.